Remote work has become the new norm in the business world, and businesses are always looking for ways to stay connected with their customers and team members. One way to ensure seamless collaboration is through cloud-based CRM software. These platforms offer a range of features that help businesses manage their customer relationships, marketing campaigns, and sales processes.

In this article, we will discuss the top 20 cloud-based CRM software platforms that are ideal for seamless remote collaboration. From Salesforce to HubSpot, we will cover the key features, benefits, and pricing of each software to help you find the best fit for your business needs.

1. Introduction

Cloud-based CRM software platforms are essential for businesses that operate remotely, as they provide a centralized location for storing customer data, tracking leads, and managing marketing campaigns. With a cloud-based CRM, team members can access important data from anywhere and collaborate with one another in real-time.

In this article, we will highlight 20 cloud-based CRM software platforms that offer seamless remote collaboration. These platforms come with a range of features such as lead management, marketing automation, sales forecasting, and analytics to help businesses optimize their sales processes.

2. Salesforce

Salesforce is a cloud-based CRM software platform that has been around for over two decades. It is a highly customizable platform that can be used by businesses of all sizes, from startups to large enterprises. Salesforce offers a range of features such as lead and opportunity management, marketing automation, and customer service management.

One of the key advantages of Salesforce is its robust integrations with other platforms such as email marketing software and social media platforms. This makes it easy to track customer interactions across different channels and provide a personalized experience to customers.

Salesforce also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

3. HubSpot

HubSpot is a cloud-based CRM software platform that is ideal for small businesses and startups. It offers a range of features such as lead management, marketing automation, and sales forecasting. HubSpot also comes with a free version that is perfect for small businesses that are just getting started.

One of the key advantages of HubSpot is its user-friendly interface that makes it easy for team members to use the platform. HubSpot also offers a range of integrations with other platforms such as email marketing software and social media platforms, making it easy to track customer interactions across different channels.

HubSpot also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

4. Zoho CRM

Zoho CRM is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, marketing automation, and sales forecasting. Zoho CRM also comes with a free version that is perfect for small businesses that are just getting started.

One of the key advantages of Zoho CRM is its affordability. It is one of the most cost-effective CRM software platforms on the market, making it an ideal choice for small businesses that are operating on a tight budget.

Zoho CRM also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

5. Pipedrive

Pipedrive is a cloud-based CRM software platform that is ideal for sales teams. It offers a range of features such as lead management, sales forecasting, and deal tracking. Pipedrive also comes with a user-friendly interface that makes it easy for team members to use the platform.

One of the key advantages of Pipedrive is its visual pipeline management feature. This feature allows sales teams to visualize their sales process and track deals as they move through the pipeline. Pipedrive also offers integrations with other platforms such as email marketing software and social media platforms.

Pipedrive also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

6. Freshsales

Freshsales is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, marketing automation, and sales forecasting. Freshsales also comes with a free version that is perfect for small businesses that are just getting started.

One of the key advantages of Freshsales is its intuitive interface that makes it easy for team members to use the platform. Freshsales also offers a range of integrations with other platforms such as email marketing software and social media platforms, making it easy to track customer interactions across different channels.

Freshsales also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

7. Insightly

Insightly is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, project management, and sales forecasting. Insightly also comes with a free version that is perfect for small businesses that are just getting started.

One of the key advantages of Insightly is its robust project management features. This feature allows team members to manage projects and tasks within the CRM platform, eliminating the need for multiple tools. Insightly also offers integrations with other platforms such as email marketing software and social media platforms.

Insightly also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

8. Agile CRM

Agile CRM is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, marketing automation, and sales forecasting. Agile CRM also comes with a free version that is perfect for small businesses that are just getting started.

One of the key advantages of Agile CRM is its all-in-one platform that includes sales, marketing, and customer service features. This makes it easy for businesses to manage all aspects of their customer relationships in one place. Agile CRM also offers integrations with other platforms such as email marketing software and social media platforms.

Agile CRM also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

9. EngageBay

EngageBay is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, marketing automation, and sales forecasting. EngageBay also comes with a free version that is perfect for small businesses that are just getting started.

One of the key advantages of EngageBay is its affordability. It is one of the most cost-effective CRM software platforms on the market, making it an ideal choice for small businesses that are operating on a tight budget. EngageBay also offers integrations with other platforms such as email marketing software and social media platforms.

EngageBay also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

10. Copper

Copper is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, pipeline management, and sales forecasting. Copper also offers integrations with other platforms such as email marketing software and social media platforms.

One of the key advantages of Copper is its seamless integration with Google Workspace. This makes it easy for team members to manage their customer relationships directly from their Gmail inbox. Copper also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

11. Salesflare

Salesflare is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, sales forecasting, and customer relationship management. Salesflare also comes with a user-friendly interface that makes it easy for team members to use the platform.

One of the key advantages of Salesflare is its automation features. It can automatically track emails, phone calls, and meetings, making it easy for team members to stay on top of their sales activities. Salesflare also offers integrations with other platforms such as email marketing software and social media platforms.

Salesflare also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

12. Apptivo

Apptivo is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, project management, and sales forecasting. Apptivo also comes with a free version that is perfect for small businesses that are just getting started.

One of the key advantages of Apptivo is its all-in-one platform that includes sales, marketing, and customer service features. This makes it easy for businesses to manage all aspects of their customer relationships in one place. Apptivo also offers integrations with other platforms such as email marketing software and social media platforms.

Apptivo also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

13. Nutshell

Nutshell is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, sales forecasting, and customer relationship management. Nutshell also comes with a user-friendly interface that makes it easy for team members to use the platform.

One of the key advantages of Nutshell is its automation features. It can automatically track emails, phone calls, and meetings, making it easy for team members to stay on top of their sales activities. Nutshell also offers integrations with other platforms such as email marketing software and social media platforms.

Nutshell also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

14. Capsule CRM

Capsule CRM is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, sales forecasting, and customer relationship management. Capsule CRM also comes with a user-friendly interface that makes it easy for team members to use the platform.

One of the key advantages of Capsule CRM is its integrations with other platforms such as email marketing software and social media platforms. This makes it easy to track customer interactions across different channels and provide a personalized experience to customers. Capsule CRM also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

15. Bitrix24

Bitrix24 is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, marketing automation, and sales forecasting. Bitrix24 also comes with a free version that is perfect for small businesses that are just getting started.

One of the key advantages of Bitrix24 is its all-in-one platform that includes CRM, project management, and collaboration tools. This makes it easy for businesses to manage all aspects of their operations in one place. Bitrix24 also offers integrations with other platforms such as email marketing software and social media platforms.

Bitrix24 also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

16. SugarCRM

SugarCRM is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, sales forecasting, and customer relationship management. SugarCRM also comes with a user-friendly interface that makes it easy for team members to use the platform.

One of the key advantages of SugarCRM is its open-source nature. This allows businesses to customize the platform to fit their specific needs. SugarCRM also offers integrations with other platforms such as email marketing software and social media platforms.

SugarCRM also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

17. bpm’online CRM

bpm’online CRM is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, marketing automation, and sales forecasting. bpm’online CRM also comes with a user-friendly interface that makes it easy for team members to use the platform.

One of the key advantages of bpm’online CRM is its process automation features. This allows businesses to streamline their sales processes and improve efficiency. bpm’online CRM also offers integrations with other platforms such as email marketing software and social media platforms.

bpm’online CRM also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

18. Creatio

Creatio is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, marketing automation, and sales forecasting. Creatio also comes with a user-friendly interface that makes it easy for team members to use the platform.

One of the key advantages of Creatio is its low-code platform. This allows businesses to customize the platform to fit their specific needs without requiring advanced coding knowledge. Creatio also offers integrations with other platforms such as email marketing software and social media platforms.

Creatio also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

19. Odoo CRM

Odoo CRM is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, marketing automation, and sales forecasting. Odoo CRM also comes with a user-friendly interface that makes it easy for team members to use the platform.

One of the key advantages of Odoo CRM is its all-in-one platform that includes CRM, project management, and accounting tools. This makes it easy for businesses to manage all aspects of their operations in one place. Odoo CRM also offers integrations with other platforms such as email marketing software and social media platforms.

Odoo CRM also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

20. Monday.com

Monday.com is a cloud-based CRM software platform that is ideal for small and medium-sized businesses. It offers a range of features such as lead management, project management, and collaboration tools. Monday.com also comes with a user-friendly interface that makes it easy for team members to use the platform.

One of the key advantages of Monday.com is its visual project management feature. This allows businesses to manage their projects visually and collaborate with team members in real-time. Monday.com also offers integrations with other platforms such as email marketing software and social media platforms.

Monday.com also offers a mobile app that allows team members to access important data from anywhere and collaborate in real-time.

Conclusion

Cloud-based CRM software platforms are essential for businesses to manage their customer relationships effectively. The above-listed 20 CRM software platforms are some of the best options available in the market for businesses of all sizes. They offer a range of features such as lead management, sales forecasting, and customer relationship management. They also come with user-friendly interfaces, mobile apps, and integrations with other platforms such as email marketing software and social media platforms.

It is important for businesses to carefully evaluate their needs and budget before selecting a CRM software platform. They should consider factors such as the size of their business, the complexity of their sales processes, and the need for customization. With the right CRM software platform, businesses can streamline their sales processes, improve customer relationships, and drive growth.

FAQs

What is a cloud-based CRM software platform? A: A cloud-based CRM software platform is a tool that allows businesses to manage their customer relationships and sales processes in the cloud.
What are the benefits of using a cloud-based CRM software platform? A: Cloud-based CRM software platforms offer several benefits such as accessibility from anywhere, real-time collaboration, and automatic updates.
What should businesses consider when selecting a CRM software platform? A: Businesses should consider factors such as the size of their business, the complexity of their sales processes, and the need for customization.
Are there any free CRM software platforms available? A: Yes, several CRM software platforms offer free versions that are suitable for small businesses.
Can CRM software platforms integrate with other platforms such as email marketing software and social media platforms? A: Yes, many CRM software platforms offer integrations with other platforms to track customer interactions across different channels.

Read More :